Customer Service Manager

 Customer Service Manager (Freight Forwarding)

🌟 We’re Hiring: Customer Service Manager – Freight Forwarding

We are seeking a proactive and customer-focused professional to lead our Customer Service team in the freight forwarding sector. This role is key to ensuring exceptional client experience and smooth coordination of shipments.

🔹 Key Responsibilities:

* Manage and lead the customer service team

* Handle key client accounts and ensure service excellence

* Coordinate with operations, carriers, and agents

* Resolve customer queries and escalations efficiently

* Maintain strong relationships with clients and stakeholders

🔹 Requirements:

* Experience in freight forwarding / logistics customer service

* Strong communication and interpersonal skills

* Ability to manage multiple clients and priorities

* Leadership experience is a plus

📍 Location: Dubai - UAE

📩 Interested candidates can apply by sending their CV to: career@tadlogistics.com