Customer Support -Lead

 Hiring: Customer Support -Lead | Dubai, UAE

We are currently looking for a Customer Support -Lead to join our growing team in Dubai.

📍 Location: Dubai, UAE

💰 Salary: AED 6,000 – AED 11,000 per month + Annual Benefits

Apply : accounts@vrekrut.com

Key Responsibilities:

Respond to customer inquiries via phone, email, and chat in a timely and professional manner.

Resolve customer concerns and provide effective solutions.

Process customer requests and maintain accurate records.

Coordinate with internal teams to ensure prompt issue resolution.

Build and maintain positive customer relationships while delivering an excellent customer experience.

Prepare reports and update CRM records as required.

Requirements:

2–5 years of experience in Customer Support or Customer Service.

Excellent verbal and written communication skills in English.

Strong interpersonal, problem-solving, and multitasking abilities.

Proficiency in MS Office and CRM systems.

UAE experience is preferred.